Contact Details at IWA Head Office

head_officeThe Inland Waterways Association's Head Office is based at Chesham in Buckinghamshire.

Postal Address: Island House, Moor Road, Chesham, HP5 1WA
(Visitors by appointment only please)

Telephone: 01494 783453

Head Office Staff can be contacted using or use the contact form.

Neil Edwards
Chief Executive
extn 609. 
Overall responsibility for all operational matters, Essex Waterways, insurance (including for corporate members), IT arrangements, personnel.

Member Support

Tracy Higgin
Membership Officer and Office Manager
extn 601. 
All membership matters, address records and mailing lists, etc. Day-to-day running of the Head Office building at Chesham.
Joni Duncan
Membership Assistant

extn 603
Assisting with membership matters, address records and mailing lists, etc.

Finance and Sales

Andrew Overy
Finance Manager
extn 613. 
Company Secretary, all Finance Committee matters, and financial issues across the Association and subsidiary companies, including budgets, accounts, etc . 
Paula Smith 
Assistant Finance Manager - part time
extn 614.  Outward payments for all parts of IWA, including WRG and festivals, and subsidiary companies, plus  inward remittances and banking.
Kelly Gascoine
Finance Assistant
extn 615. 
Branch and region accounts, banking arrangements, WRG accounts, plus orders and websites.
Christine Walsh
Moorings Administrator, Essex Waterways - part time
extn 612. 
Moorings arrangements, outward invoices, notices and boater's newsletters.

Volunteer, Branch Support, WRG and Campaigns

Jenny Black 
Volunteers Co-ordinator
extn 604.  
Waterway Recovery Group and all national committees (except Finance and subsidiary companies).  Health & Safety throughout IWA and subsidiaries.
Judith Pope
Volunteer Engagement Officer
07985 450138
Supporting volunteers across IWA, branches and regions.
Alex Melson
Assistant Volunteers Coordinator
extn 604.
Assisting in the co-ordination of IWA and WRG activities.
Katie Thomas
Branch Support Officer
extn 600.
Point of contact for branches, admin support, web page support.
Alison Smedley 
Campaigns Officer
01538 385388/07779 090915. 
Co-ordination of branch campaign work, support for Navigation Committee and other national campaign work.

Marketing, Website and Communications

Alicen Stenner
Marketing Manager
extn 605.
Management of IWA's marketing strategy and activities.
Gemma Bolton 
Assistant Marketing Manager
extn 617. 
Management of IWA's web sites; design and production of electronic and printed material, press releases, other mailings and social media.
Stephanie Pay
Design and Web Content Assistant
extn 616.
Assisting with editing IWA's web sites; design and production of electronic and printed material and other mailings.


Sarah Frayne
Fundraising Officer
extn 611.
Fundraising matters including advice, organisation and help with grant applications, fundraising events and all other fundraising opportunities.

Contact Us

Contact us by using the enquiry form.

IWA Facebook