Trips will start and finish at the time indicated on your confirmation of booking. We regret that we cannot make allowances for late arrivals. There is a stereo system aboard Victoria and you are welcome to bring your own CDs or iPods. Volume will be controlled at the skipper’s discretion.
Victoria does not cruise when the Navigation is in flood as she cannot pass under bridges. In the rare event of this happening you will be given the option of using the vessel afloat in Paper Mill Lock for your party and we will refund you 50% of the hire charge as compensation. If you decide to cancel under these circumstances all of the hire charge will be refunded.