IWAshop.com Terms & Conditions

The following terms and conditions apply to all orders for the purchase of products from IWA's Online Shop.  They are in addition to the general Terms & Conditions for the use of IWA's web sites - see the link at the foot of this page and the Returns Policy.

These terms and conditions apply to the use of www.iwashop.com and by accessing this website and/or placing an order you agree to the accept these terms and conditons.

Every effort is made to ensure accuracy and availability of all products advertised on iwashop.com.  Sometimes, circumstances beyond our control may result on prices changes or non-availability of items; we will make every endeavour to inform you of any such changes as soon as we can, but we cannot accept any responsibility for inability to complete any order or any consequential loss relating thereto.

When ordering goods from iwashop.com for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from iwashop.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. You should be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

IWAshop.com is part of The Inland Waterways Association is a non-profit distributing company limited by guarantee.  Registered office: Island House, Moor Road, Chesham HP5 1WA. Company registration number 612245. Charity registration number 212342. 

Group VAT no. GB 231 2266 48