Restoration Portal FAQs

How do I register to access the portal?

If your restoration group doesn’t already have a website registration, you can set one up via the registration page.

If your group is a corporate member of IWA, you will need to select the 'existing member' tickbox (otherwise it will ask for payment) and select the appropriate Corporate Membership option for the group, and then follow the instructions.

If your group is NOT a corporate member of IWA, you will need to select WRG membership option, and then follow the instructions.

Once you have registered please email gemma.bolton@waterways.org.uk to enable the relevant permissions.

See information on individual registrations.

Who can have an account?

You can create an account for the group, or you can create an individual account but we will need to know which restoration group(s) the account is associated with.

How many people within the restoration group can have access?

There can only be one registration for the group on the website, so you'll need to designate whose name will be associated with the registration. The login details can be shared within the group to members. Alternatively you can create individual accounts (see below).

Can we create individual accounts for different officers?

Individual officers within the group can register with the website via the registration page.

If you are an individual member of IWA, you will need to select the 'existing member' tickbox (otherwise it will ask for payment) and select the appropriate membership option, and then follow the instructions.

If you are NOT an individual member of IWA, you will need to select WRG membership option, and then follow the instructions.

Once you have registered please email gemma.bolton@waterways.org.uk to enable the relevant permissions. We will need to know which restoration group(s) the account is associated with.

I have registered, how do I gain access?

Once the registration process is complete, you will need to email gemma.bolton@waterways.org.uk to enable the relevant permissions.

Why can’t this information be publically accessible?

Some of the information in some of the reports may not be suitable for full public access, and to avoid the need to remove or edit these reports or to check everything through in great detail, access to the reports has been limited to waterway restoration supporters who have a genuine interest and use for the information.  This also avoids the content of the reports being indexed on search engines such as Google.

My restoration group has some reports to contribute; who should I send them to?

If you have reports that might be of interest to other restoration groups, you can send them to gemma.bolton@waterways.org.uk

Access Portal


The documents available to waterway trusts and societies are accessed via a private portal  which requires a login.

If you have any problems please contact Gemma Bolton by emailing gemma.bolton@waterways.org.uk or phone 01494 783453 ext. 617