Some helpful information about canal camps:
The normal working day will be from about 9.00 a.m. until about 5.00 p.m. with regular breaks for tea or soft drinks and a picnic lunch. Timings can vary depending upon local circumstances. Evenings are free, and some social activities (e.g. swimming, visits to local attractions, cinema) will be organised by the leaders for those wishing to participate.
Most of the accommodation is in village halls, sports clubs or similar. The standard of accommodation is best described as basic, with volunteers sleeping in one large room, but you can expect electricity, flushing toilets and dry draught-free sleeping areas! If the accommodation does not have showers, they will be arranged locally. Don’t forget a comfy sleeping mat, airbed or camping bed to make your sleeping experience more enjoyable!!
If they are not enclosed with these notes, travel instructions will be sent to you about ten days before your Canal Camp starts. These should include any last minute details, a map showing the location of the accommodation and directions of how to get there. These instructions are likely to be available on our Internet site nearer the time of the Camp. Emergency contact numbers will also be provided for the duration of the Canal Camp. If you have not received these instructions seven days before the Camp starts, please contact us.
Unless otherwise detailed in the travel instructions, please try to arrive at the start of the Canal Camp at the accommodation between 4 p.m. and 5 p.m. This should give you adequate travel time and also allow us to give you an introduction to the Camp, work site and accommodation, as well as a safety talk, in daylight hours. If you are not able to arrive during these times, please let the Canal Camp leader know beforehand. Contact telephone numbers for leaders are usually given with the travel instructions, or you can leave a message with the bookings office. If you would like to be collected from the nearest rail or coach station, please let the Canal Camp leader know in good time. Most Camps finish on the morning of the last day, with volunteers departing usually before midday. We will always provide lifts back to the local rail and coach stations around this time. Additionally, your leader will probably contact you direct to confirm travel times.
All meals will be provided with volunteers helping with catering and domestic chores on a rota basis. Some Canal Camps have full time cooks. If you have specified a vegetarian or special diet on your booking form, please confirm your exact requirements with the leader before you arrive to ensure that suitable provision has been made. If you anticipate any difficulties, please bring special ingredients with you.
Waterway Recovery Group has insurance policies to cover its legal liability to volunteers and also to protect itself against legal liability claims made by members of the public arising out of WRG’s activities. The personal possessions of volunteers (including clothing, glasses, contact lenses, medical equipment, kit, equipment, tools and anything else) are not insured by WRG against accidental loss or damage. Volunteers should make their own insurance arrangements for these items. It is recommended that volunteers do not bring items of high or sentimental value, or large amounts of money, with them on Canal Camps.
Health & Safety
A Volunteers Health & Safety Guide should be included with this information (please ask for a copy if it is not). Please read it, from cover to cover, before you arrive at the Canal Camp. You must be ready to follow the directions of the leader at all times when on site. Canal Camps, as with any professional site, have to comply with current safety regulations. With the exception of safety boots, WRG will provide any safety equipment required to complete the job in a safe manner. Waterproofs are necessary for your protection against the elements - please see the kit list.
We strongly recommend that you are fully protected by a current anti-tetanus injection. If you normally wear contact lenses or glasses, we suggest you bring an additional pair of glasses; it is easy to lose contact lenses on site and WRG cannot be held responsible for such loss.
Transfers & Cancellations
Transfers and Cancellations
Please inform us at least 21 days before the start of the Canal Camp that you have booked for if you wish to transfer to a different Canal Camp (subject to space being available); there is no additional charge for this. If you have to cancel your booking on a Camp, your payment, less a £10 administration charge, will be refunded if your written cancellation reaches the booking office at least 21 days before the start of the Canal Camp. Refunds cannot be made after this deadline, as provisions will have already been made for you.
If we change your booking
WRG always aim to provide your working holiday as booked but occasionally we may have to cancel the camp due to unforeseen circumstances such as low bookings, problems with the accommodation or work. In this unlikely event WRG will make every effort to find you a suitable alternative canal camp to attend or give you a full refund.
Most canal campers are keen to get involved, have fun and complete the week’s tasks. WRG reserves the right to refuse bookings or terminate any participants holiday without compensation if their behaviour is likely to impair the enjoyment or health and safety of other canal campers
...and a sense of humour!